Introduction

At SHM Trade Global, we are committed to providing reliable, efficient, and timely shipping solutions for our customers worldwide. Our shipping policy outlines the procedures, delivery terms, packaging methods, and logistics arrangements for bitumen and industrial material shipments.

Shipping Destinations

We supply and export bitumen products to various international and regional markets, including:

• Africa
• United Arab Emirates (UAE)
• Dubai
• Singapore
• Southeast Asia
• Middle East Countries
• Europe
• Other International Destinations

Shipping availability may vary depending on local regulations, port accessibility, and product requirements.

Shipping Methods

SHM Trade Global offers flexible shipping arrangements based on customer requirements and contract terms.

FOB (Free on Board)

Under FOB terms, the buyer is responsible for freight, insurance, and transportation costs once the products are loaded onto the vessel at the agreed port of origin.

CNF (Cost and Freight)

Under CNF terms, SHM Trade Global covers the cost of goods and freight charges to the designated destination port. The buyer remains responsible for insurance and local import-related costs.

Processing Time

Order processing times may vary depending on:

• Product type and grade
• Order quantity
• Packaging requirements
• Shipping destination
• Vessel schedules

Customers will be informed of estimated shipping timelines upon order confirmation.

Packaging Options

To ensure safe transportation, we offer multiple packaging solutions:

180 KG New Steel Drums

• High-quality steel drums
• Suitable for secure transportation and storage
• Approximately 180 ± 3 KG per drum

1 Metric Ton Jumbo Bags

• Ideal for bulk shipments
• Easy handling and unloading
• Suitable for large-scale projects

Loose Bitumen

• Available for bulk industrial requirements
• Delivered according to customer specifications
• Suitable for high-volume projects

Delivery Time

Delivery times depend on:

• Destination country
• Shipping route
• Port congestion
• Customs clearance procedures
• Weather conditions

Estimated delivery schedules are provided during the quotation and order confirmation process.

Inspection and Quality Assurance

To maintain product quality and compliance, shipments may be inspected by internationally recognized inspection agencies, including:

• SGS
• Bureau Veritas
• Other approved third-party inspection organizations

Inspection reports may be provided upon request or as specified in contractual agreements.

Shipment Tracking

We strive to keep customers informed throughout the shipping process. Shipment updates and tracking information may be provided when available to ensure transparency and peace of mind.

Customs and Import Responsibilities

Customers are responsible for complying with local import regulations, duties, taxes, permits, and customs clearance requirements in their respective countries unless otherwise agreed in writing.

Force Majeure

SHM Trade Global shall not be held responsible for shipping delays caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Port closures
• Labor strikes
• War or civil unrest
• Transportation disruptions